queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
326,328 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Outpatient Team 3
24th April 2024


Because I appreciate servis

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 4
24th April 2024


It was a very satisfactory experience with little waiting .

Suggested improvements
Nothing . It took organisation by me just to attend . My physical condition meant no public transport and I needed a carer to push my wheelchair . I arrived early because parking is so unpredictable and I was seen early which I appreciated

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 3
24th April 2024


Great care

Suggested improvements
Not such a long, long wait for urgent cardiology appointment. Affects mental health, as well as physically. Also took its toll on my family. My children are young.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 4
24th April 2024


Great team very nice people

Suggested improvements
Nothing was ok

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
22nd April 2024


I

Suggested improvements
Communication and waiting time.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
22nd April 2024


It was very busy in each department but the staff friendly and professional at all times whilst I spent seven hours

Suggested improvements
You all do a wonderful job looking after everyone

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Surgical Assessment Unit - Hot Clinic (OPD)
22nd April 2024


There is room for improvement.

Suggested improvements
This is an event that I witnessed whilst sitting in the Hot Clinic Reception. An ambulance crew of two dropped a wheeling crying old lady in a wheelchair to the clinic as she was feeling unwell, there was some sort of discomfort with the tubes from what i overheard. Whatever the cause, she was in pain and need of immediate attention. However the A&E department had sent her here. The receptionist obviously couldn’t schedule her into the doctors busy schedule. And she’s still sat next to us in the waiting area, it’s been an hour since the ambulance crew dropped her here in Hot Clinic Reception. It’s really disappointing and heartbreaking to witness such an event. What if that were me, how would I feel, that’s the question we should be asking ourselves.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
21st April 2024


I was very well looked after by the medical and nursing staff and all those involved in my care. I appreciated and grateful for the care I was given by the surgeon, Mr Harris and his team especially Val and Mansoor who went above and beyond to look after me. Special mention to the nurses Chinwe, Jane and carmen who were very kind.

Suggested improvements
None

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Bluebell Ward B
21st April 2024


I was informed about the need for antibiotics, ultrasound on my neck, full CT scan and biopsy on lymphnode on my neck - results for this awaited for treatment to be decided.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 1
20th April 2024


Waiting time was short and seen fairly quickly

Suggested improvements
I had a fractured leg, the x-ray room was very far to walk from the reception.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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Page 6 of 32012
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Resources

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